{"title":"메일·통화를 고객 기록에 남기려면 무엇을 확인해야 하나요? — 칸 자료","license":"CC BY 4.0","licenseUrl":"https://creativecommons.org/licenses/by/4.0/","citation":"WorkTool(주식회사 뉴웨이브코퍼레이션), 메일·통화를 고객 기록에 남기려면 무엇을 확인해야 하나요?, https://worktool.wiki/situations/crm-mail-call-log, 확인 2026-11-06 KST, CC BY 4.0","page":{"path":"/situations/crm-mail-call-log","url":"https://worktool.wiki/situations/crm-mail-call-log","title":"메일·통화를 고객 기록에 남기려면 무엇을 확인해야 하나요?"},"checked":{"from":"2026-10-22","to":"2026-11-06"},"methodology":"/methodology","columns":["service_slug","service_name","topic_id","situation_id","situation_name","condition_id","condition_name","status","status_label","source_url","checked_on","fact_id","plan","region","unit","observed_value","valid_period","evidence_locator","evidence_version","u_reason","u_group","u_question","u_detail"],"rowCount":102,"rows":[{"service_slug":"agile-crm","service_name":"Agile CRM","topic_id":"crm","situation_id":"crm-mail-call-log","situation_name":"메일·통화 기록 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